Description
Under indirect supervision, this role oversees patient access services activities including patient registration, telephone and reception support, cashiering, insurance verification, notifications and authorizations, scheduling, and clerical work. The position also trains and monitors staff, maintains work schedules and timecards, audits records for accuracy and policy compliance, prepares reports, conducts meetings and presentations, resolves problems, and collaborates with financial counselors and other team members to support facility or clinic operations.
