Description
The Hospital Receptionist and Billing Coordinator greets and directs patients, manages telephone inquiries and appointments, registers patients, provides insurance and reimbursement information, collects co-pays and other payments, processes cash and credit-card transactions, maintains patient records and the hospital information system, generates and issues invoices, and supports billing compliance and quality-improvement activities. The role follows hospital policies, infection-control and patient-safety standards, and may require different shift timings.
