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Patient and Provider Guide (PPG) at Uptiv Health

Setup
Remote
Type
Full-time
Level
mid
Posted

Description

Uptiv Health is hiring a fully remote Full Time Patient and Provider Guide (PPG) to support infusion care patients and referring providers. The role focuses on patient scheduling, onboarding, and communications by phone, email, and text, with careful documentation in EHR systems and strong customer service in a clinical care setting. Candidates need at least 2+ years of clinical/patient phone support experience, familiarity with injection and infusion therapy, and the ability to manage multiple priorities in a fast-paced remote environment. Benefits include health, dental, and vision insurance plus retirement and paid leave, and applicants must be authorized to work in the United States and pass a background check.

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