Summary from listing
The Patient Billing Coordinator serves as a subject matter expert and lead resource for patient billing inquiries, escalations, and issue resolution. The role audits billing processes, monitors Better Business Bureau inquiries, tracks and resolves billing issues, supports call-handling and patient-satisfaction goals, and provides professional customer service. It requires a high school diploma or GED, at least five years of customer service and billing experience, knowledge of insurance claims and HIPAA compliance, and proficiency with billing software and Microsoft Office.
