Summary from listing
The Patient Care Coordinator supports front-desk operations and patient flow in an eye-care practice. Responsibilities include greeting patients, answering calls and emails, scheduling and optimizing appointments, confirming and reminding patients, verifying insurance and demographics, maintaining EMR records, processing charges and payments, preparing charts, monitoring provider schedules, coordinating with clinical and optical teams, supporting patient retention, and maintaining a patient-ready office. The role requires a high school diploma or equivalent, basic computer literacy, strong organization and communication skills, and the ability to maintain patient confidentiality.
