Description
The Patient Care Coordinator will serve as the primary contact for referrals and guide patients through the oral surgery practice, handling phone inquiries, new-patient appointments, appointment confirmation, benefit and co-pay verification, third-party payer information, referral coordination, and radiography verification. The role requires a high school diploma or equivalent, prior medical or dental office experience, computer proficiency, and comfort learning EMR software; healthcare administration education and experience with insurance, coding, scheduling, and financial counseling are preferred.
