Patient Experience Coordinator at Practice

The Patient Care Coordinator will serve as the primary contact for referrals and guide patients through the oral surgery practice, handling phone inquiries, new-patient appointments, appointment confirmation, benefits and co-pay information, third-party payer requests, benefit verification, self-pay options, and referral and radiography coordination. The role requires a high school diploma or equivalent, prior medical or dental office experience, computer proficiency, and comfort learning EMR software; healthcare administration education and experience with insurance, ICD-10 coding, scheduling, data entry, and financial counseling are preferred.