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Patient Liaison - Customer Excellence at Pharmacierge

Department: Pharmacy

Compensation

£30,800/yr

Setup
On-site
Location
London, England
Type
Full-time, Other
Level
not_specified
Posted

Description

Pharmacierge is recruiting a full-time Patient Liaison to support patients by phone and email, answering enquiries, explaining prescription status and delivery timelines, gathering feedback, resolving issues with the pharmacy team, and maintaining accurate interaction records. The role requires UK right to work, customer service and communication skills, empathy, organisation, attention to detail, and the ability to remain professional in difficult situations. It is an in-person position with weekday and Saturday shifts, 40 hours per week, and a salary of £30,800 per annum.

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