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PATIENT RELATIONS REPRESENTATIVE at County of Los Angeles

Department: HEALTH SERVICES

Compensation

$54,515 – $69,586/yr

Location
Los Angeles, California
Level
mid
Posted

Description

LA Health Services is hiring a Patient Relations Representative to perform complex patient access and patient relations functions, including eligibility verification, billing, managed-care assignment, grievance research, member enrollment, appointment scheduling, provider-template coordination, and patient outreach. The role may require two years of Los Angeles County Patient Resources Worker experience or three years of healthcare Patient Resources Worker experience involving patient access, registration, coverage verification, financial screening, and scheduling. Applicants must meet the stated experience requirements, hold a valid California Class C driver license or an alternative transportation method, and pass a 70% or higher assessment; the position may require evening, night, weekend, and holiday shifts.

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