Description
The Appointment Scheduling Coordinator schedules and reschedules appointments through phone, email, fax, chat, and web portal; uses computerized systems; requests medical records; and coordinates with billing, marketing, and human resources. The role requires a high school diploma or GED, computer knowledge, strong customer service and communication skills, typing ability, and familiarity with commercial insurance, workers’ compensation, and personal injury benefits. Benefits include medical, dental, and vision plans through CareFirst, paid leave, retirement matching, and other employee programs.
