Description
The Patient Service Representative supports the Primary Care team at Housing Works clinics by greeting and registering patients, scheduling follow-up appointments, verifying insurance and pre-authorization, directing patients to providers, handling telephone calls, processing co-payments and sliding-scale fees, preparing billing forms, and maintaining the reception area. The role requires 1–2 years of experience in the field or a related area, availability for evening and weekend shifts, and the ability to commute to Westside, DBHC, 125th St, and ENY clinics as needed.
