Patient Service Representative - Prior Authorization- Nephrology at Springfield Clinic

The Patient Service Representative - Prior Authorization verifies insurance coverage and benefits, secures prior authorizations, enters patient insurance and demographic information, answers billing and coverage questions, and assists with past-due accounts. The role reports to the Operations Manager or Director of the service line, requires a high school diploma or GED, and prefers 2–3 years of medical billing and insurance experience. It is an office-based position involving frequent telephone and public contact, long periods of sitting, and HIPAA privacy requirements.