Patient Services Representative at nlccwi

NorthLakes Community Clinic is hiring a Patient Service Representative to greet patients, direct them to appropriate services, capture demographic information, schedule appointments, coordinate referrals and prior authorizations, verify insurance eligibility, collect payments, manage reminders, and guide patients through clinic processes. The role requires a high school diploma or equivalent, prior customer service experience, and current or soon-to-be CPR certification; computerized application and HIPAA knowledge are preferred. Compensation begins at $20.45 per hour, with medical and dental insurance and other benefits available to full-time and part-time employees working 24 or more hours per week.