Description
The Patient Services Representative answers incoming patient phone calls, makes outgoing collection calls about balances due, resolves patient questions, investigates accounts, follows up on self-pay balances, and performs other assigned duties. The role requires a high school diploma or GED and at least three years of experience in a medical office within the Patient Services Department or Central Eligibility Team. Eligible residents include Alabama, Delaware, Florida, Georgia, Maryland, Pennsylvania, Tennessee, and Texas.
