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Patient Services Representative, University Health Services, Fulltime, First Shift at UC Health

Department: Not Applicable

Location
Cincinnati, Ohio
Level
entry
Posted

Description

The Patient Services Representative serves as the primary contact for patients entering, leaving, or seeking assistance at UC Health facilities. The role handles front-office flow, patient scheduling changes, telephone calls, HIPAA compliance, visit reconciliation, online and phone verification, benefits and insurance coordination, pre-authorizations, registration, MyChart enrollment, co-pay collection, consent, referrals, pre-visit planning, scheduling, and medical record management. The position requires a high school diploma or GED, 0–6 months of equivalent experience, and an associate's degree is preferred.

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