Description
Eucalyptus is hiring a Patient Support Specialist for its Sydney team to provide real-time, empathetic customer support across email, live chat, and inbound and outbound calls. The role owns patient issues from first contact through resolution, coordinates with doctors, pharmacies, and delivery partners, escalates appropriately, and meets service-quality targets. It is a fixed-term, full-time contract of approximately three months, with a 9–5 Monday–Friday schedule, hybrid work in Sydney, and an immediate start.
