Summary from listing
ADP is hiring a Payroll Support Representative -- Level I to provide inbound phone support to clients using WFN, PayX, ezLM, Portal, HRB, and related applications. The role handles payroll technology, configuration, processing, tax, benefits, and HR questions; conducts initial troubleshooting; coordinates with internal teams and third-party vendors; escalates complex issues; and supports assigned client groups with proactive updates. The position requires at least two years of payroll processing experience, knowledge of payroll taxes and wage-and-hour laws, and proficiency with ADP applications and Microsoft Office.
