Description
The PC&L Customer Contact manages and oversees all aspects of OEM inventory control and demand forecasting, serving as the primary customer service contact for Honda, Denso, Honda Service (AHM), and Subaru. The role involves preparing and analyzing inventory-related and sales forecast reports, monitoring monthly sales forecasts, validating EDI forecasts, reconciling OEM inventory records, participating in decision-making for long-term service requirements, acting as a key customer contact, placing and following up on supplier orders, running weekly MRP, identifying and resolving inventory problems, constant monitoring of assigned accounts, maintaining accurate demand data in SAP, ensuring customer deliveries, and optimizing SAP planning parameters.
