Description
The People & Service Team Leader supports store operations and the People & Service Manager by developing a motivated, inclusive, and engaged retail team; delivering exceptional customer service; managing product, operations, compliance, and visual standards; and driving sales, conversion, stock loss, payroll, voice-of-customer, RFID, and people KPIs. The role requires retail experience, preferably in a supervisor role, strong communication and interpersonal skills, the ability to motivate and manage a diverse team, adaptability in a fast-paced environment, and willingness to work weekends, public holidays, and during seasonal periods.
