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People & Service Team Leader at River Island

Department: Store Management

Setup
On-site
Location
Birmingham, England
Type
Contract
Level
lead/mgmt
Posted

Description

River Island is hiring a People & Service Team Leader to support store operations, manage and develop a retail team, maintain visual and operational standards, and drive customer service, sales, conversion, stock loss, payroll, voice-of-customer, RFID, and people KPIs. The role requires retail experience, preferably in a supervisor role, strong communication and interpersonal skills, the ability to motivate a team, adaptability, and willingness to work weekends, public holidays, and during seasonal periods. Benefits include a 50% staff discount, uniform allowance, paid holiday, pension, and progression opportunities.

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