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Performance Manager, Mid Atlantic at IMPEL

Department: Customer Success

Setup
Remote, Hybrid
Type
Full-time
Level
mid

Summary from listing

The Performance Manager will serve as the primary contact for existing automotive customers, managing client relationships, retention, growth, performance metrics, and AI solution adoption. The role focuses on conversational AI and AI marketing automation, translating complex AI concepts into business value for dealers, OEMs, and marketplaces. It requires 3–5 years of account management experience, strong AI and automotive industry knowledge, remote or field work, and up to 70% travel; candidates must be located in Pennsylvania, Delaware, Maryland, or Virginia.

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