Description
Accredo Specialty Pharmacy is hiring a Registered/Certified Pharmacy Technician to join its Tech Triage Team. The role answers and triages inbound calls from patients, providers, pharmacies, and internal teams; resolves non-clinical pharmacy requests; routes or escalates calls; performs warm transfers to pharmacists; documents interactions; and maintains prescription and patient data. The position is remote, requires a high school diploma or GED, an active pharmacy technician license, Ohio/Florida/Indiana residency, at least one year of customer service, pharmacy, healthcare, or call center experience, computer proficiency, and data-entry accuracy. Training is 8 a.m. to 4:30 p.m. EST Monday through Friday for six weeks, followed by two or three days per week of evening or afternoon work. The anticipated hourly rate is 17.75 to 25 USD, with medical, vision, dental, retirement, paid time off, and other benefits.
