Phone Number Operations Specialist at Twilio

Twilio is hiring a remote Phone Numbers Operations Specialist based in Estonia to support customers and ISVs with phone number porting, answer customer inquiries, troubleshoot product and service issues, manage carrier partner notifications, and triage complex escalations. The role requires at least one year of operations experience, strong customer service and communication skills, and the ability to work independently and collaboratively; telecommunications experience and basic SQL knowledge are desired. Occasional travel may be required for in-person meetings, and the role includes healthcare and other benefits.