Description
HELPLINE, a French ESN, is looking for an Operation Pilot to join their N1 24/7 team in Lyon. The role involves daily monitoring and analysis of events, supporting the transformation of indicators to POWERBI, validating instructions, and managing projects in Agile mode. The candidate should have experience in an IT support environment, knowledge of Hypervision and supervision tools, ITIL practices, and proficiency in POWERBI and CMDB/ITSM (ServiceNow). The company offers benefits such as health insurance, transportation reimbursement, and restaurant tickets.
