Description
Chubb North America is hiring a Platform Strategy and Support Lead to own the policy administration system and digital distribution platform strategy for its HENRY digital insurance business. The role defines and refines policy servicing workflows, leads product onboarding and implementation, manages requirements and release planning, coordinates cross-functional technical resources, and uses data and analytics to drive automation and AI-enabled straight-through processing. It requires 10+ years of insurance or insurtech operations experience, including personal lines policy servicing, and 3–5 years defining technology-enabled workflows for digital distribution partners.
