Summary from listing
Kiewit Technology Group is hiring a full-time Platform Support Manager to build and operate the support function for PAVE, the governed platform running Kiewit’s professional and citizen-developed applications. The role owns the support model, intake and triage processes, escalation routes, backlog prioritization, support-readiness standards, metrics, reporting, and the conversion of support signals into platform improvements. It requires 5+ years of technical support leadership, service delivery, or platform operations experience, including experience establishing a support function, and is based in LaVista, Nebraska.
