Description
The Player Development Manager leads the Player Development team at Horseshoe Casino Baltimore, overseeing VVIP and hosted casino customer relationships, sales-force management, annual business plans and budgets, revenue growth, reinvestment strategies, marketing programs, CRM and telemarketing tools, and competitive analysis. The role requires strong leadership, communication, analytical, and decision-making skills, along with seven to ten years of gaming-industry experience, including managerial or supervisory experience in Casino Marketing, Player Development, or a large-scale casino environment.
