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Player Support Agent at TransPerfect

Department: Gaming

Setup
Remote
Location
Scott Township, Iowa
Level
entry
Posted

Description

The Player Support Agent responds to player queries through ticketing, chat, email, and social channels; triages and investigates issues; provides accurate support; performs permitted account actions; documents issues and escalations; and meets service-level and quality targets. The role is part of a global gaming support team and offers training on games, tools, and workflows, with prior customer or player support experience helpful but not always required.

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