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Player Support Analyst at Rush Street Interactive

Department: Latam: Player Support

Language
Setup
On-site
Location
Bogota, Bogota, Capital District
Level
entry
Posted

Description

Rush Street Interactive is hiring a Player Support Analyst to support sports betting and casino products by handling customer service through chat and email, validating and issuing courtesies or retentions, reviewing and reporting sports betting and casino activity, flagging suspicious activity, and reassigning interactions. The role requires at least one year of customer service BPO experience, a bachelor’s degree or current study, basic industry knowledge, strong communication and problem-solving skills, collaboration abilities, and English at B2 level or higher.

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