Description
The Policy Service Representative Trainee provides customer service through phone calls and incoming requests from policyowners, agents, and other customers under direct supervision. The role handles high-volume interactions, service requests, policy updates, coverage verification, form reviews, and customer inquiries while developing knowledge of insurance products, systems, and processes. The position is based at the Home Office, is full time, and offers an anticipated salary of $33,000 to $34,000 with medical, life, disability, dental, and vision benefits.
