Summary from listing
The role supports policy and certificate benefits operations, including business process analysis, benefits payment approvals, system enhancements, user acceptance testing, data analysis, quality checks, and the preparation of guidelines and standard operating procedures. It also supports benefits requests such as surrenders, withdrawals, cancellations, and loans. The position requires a bachelor's degree in Business Administration or equivalent, 3–5 years of insurance industry experience, knowledge of insurance, English and Bahasa Malaysia, IT literacy, and proficiency with Microsoft Office.
