Description
The Customer Support Agent will identify customer needs, provide accurate information, communicate via email, phone, and chat, update CRM records, gather feedback, and stay informed about product updates and regulatory requirements. The role requires native or near-native Portuguese and good English, strong communication and customer-service skills, technical aptitude, compliance awareness, and flexibility for rotational shifts including weekends. It is fully remote within Greece, pays €1,045 gross per month, and includes a performance bonus, company-provided equipment, private medical insurance, and relocation assistance for candidates relocating from abroad.
