Description
The Software Support Engineer (Post Sales) provides post-sales technical support, implementation assistance, system troubleshooting, customer training, and operational support for deployed software solutions. The role includes installing systems at customer sites, configuring software, testing and certifying integrations, troubleshooting hardware and software issues, creating documentation, and collaborating with customers, sales, and internal teams. It requires at least three years of relevant experience, a computing or related IT qualification, and expertise in networking, Java, SOAP interfaces, Windows scripting, serial communication, DLL handling, and C++.
