Description
OpenText is hiring a Premium Support Developer to provide high-touch, customer-specific technical support for OpenText Operations Support Management (OSM) solutions. The role focuses on incident management, deep environment understanding, product integrations and upgrades, proactive guidance, and relationship-building with premium customers operating complex software environments. The position requires advanced OSM experience, strong troubleshooting and architecture knowledge across on-premises and cloud deployments, and broad familiarity with databases, infrastructure, and enterprise integrations.
