Description
Meltwater is hiring a Premium Support Program Manager to manage a portfolio of enterprise clients, drive adoption and client capability, lead support activations, and translate client objectives into structured delivery programs. The role requires a bachelor’s degree or above, four years of client-facing SaaS experience involving programs, technical advisory, or implementation, enterprise project management, analytical and communication skills, data literacy, and AI fluency. It is based at V & A Waterfront in Cape Town and offers a hybrid work style.
