Description
This role involves supporting the sales process by providing manufacturing and solution expertise, leading customer discovery sessions, translating requirements into tailored solutions, delivering product demos, answering technical questions, supporting RFP/RFQ processes, and capturing customer feedback. The individual will also be involved in customer success, implementing B2B enterprise software solutions, developing expert-level knowledge of the Tset software, designing and implementing suitable solutions, using software APIs for customization, facilitating customer workshops, building customer relationships, collaborating cross-functionally to resolve issues, and analyzing customer usage data. Additionally, the role includes defining project scope, managing project schedules, ensuring internal alignment, coordinating with internal teams and customers, and contributing to overall project delivery.
