Principal Application DevOps Engineer, AI & Automation at Entrust

Compensation

$149,578 – $219,381/yr

Setup: Hybrid
Location: Chicago, Illinois · Shakopee, Minnesota · +2
Type: Full-time
Level: senior
Posted: Oct 1, 2026

Description

Entrust is hiring a Principal Application DevOps Engineer, AI & Automation to lead application operations and build AI-enabled automation for its IFI Cloud Services. The role covers application observability, production triage, release engineering, deployment automation, operational readiness, reliability improvements, and the design and productionization of AI-assisted solutions for incident response, monitoring, diagnostics, and operational decision-making. It is a senior individual-contributor position requiring a bachelor's degree and 10+ years of relevant experience, with US base pay of $149,578-$219,381 per year and medical, vision, and dental benefits.

Required Skills

Application observability
CI/CD
Deployment automation
Incident triage
Distributed tracing
AI automation
Root cause analysis
Reliability engineering

Additional Information

Minimum Education: Bachelor's degree in Computer Science, Software Engineering, Information Technology, or an equivalent combination of education and relevant experience
Required Previous Experiences: 10+ years of experience across software engineering, DevOps, site reliability engineering, application operations, production engineering, or related disciplines
Extensive experience supporting enterprise SaaS or distributed microservices applications in production environments
Hands-on experience with CI/CD, configuration automation, deployment tooling, source control, and software release practices
Expertise with application performance monitoring, centralized logging, distributed tracing, alert design, and production diagnostics
Experience leading complex incident triage, root cause analysis, and reliability improvements across application and infrastructure boundaries
Experience building or integrating AI-assisted engineering or operations solutions, including agentic AI workflows, AI agents, or tool-using automation beyond basic code generation or ad hoc analysis
Preferred Qualifications: Experience supporting highly available applications and services in on-premises or private-cloud environments
Experience with Datadog, Splunk, Jenkins, Octopus Deploy, Ansible, Terraform, GitHub, or comparable platforms
Experience designing operational workflows using generative AI, AI agents, retrieval-augmented generation, or machine-learning-based analysis
Familiarity with responsible AI practices, including data protection, validation, human oversight, prompt and model risk, and production monitoring
Experience with secure, highly available, regulated, or payment-related services
Experience with Blue/Green deployment models, automated post-deployment assurance, and production-readiness reviews
Translation Company Name: Entrust Corporation