Principal Architect – Customer Identity & Access Management (CIAM) at Alaska Airlines

Compensation

$138,500 – $207,750/yr

Location: Seattle, Washington
Type: Full-time
Level: Principal
Posted: Mar 11, 2026

Description

The Principal Architect – Customer Identity & Access Management (CIAM) at Alaska Airlines is responsible for defining and executing long-term CIAM architecture strategy. This role involves solving complex problems related to customer identity, authentication, authorization, and access governance, influencing cross-functional teams, communicating with stakeholders, assessing existing systems, networking with industry experts, and mentoring junior staff.

Required Skills

Identity and Access Management architecture
identity security
Okta
Auth0
SAML
OAuth
OpenID Connect
customer identity lifecycle
consent management

Additional Information

Required Previous Experiences: 7 years of experience in Identity and Access Management architecture, identity security, or a related discipline.
Demonstrated experience architecting Customer Identity and Access Management (CIAM) solutions supporting large-scale guest or customer populations.
Hands-on architecture experience with federated authentication platforms including Okta and Auth0, integrating consumer-facing applications using SAML, OAuth, and OpenID Connect.
Experience designing customer identity lifecycle, authentication, registration, consent management, and privacy-aligned identity architectures.
Preferred Qualifications: Experience architecting CIAM solutions in cloud and hybrid environments.
Experience designing progressive profiling, step-up MFA, social login, identity federation brokering, and risk-based authentication patterns.
Familiarity with regulatory, privacy, and security frameworks affecting identity management.

About Alaska Airlines

Alaska Airlines

Transportation and Warehousing

Find deals on flights to 1,000+ destinations with Alaska Airlines, oneworld® Alliance member airlines, and our Global Partners. Book today at alaskaair.com.

View full company profile