Description
Pivotal Health is hiring a Principal Client Success Manager to own and grow strategic health-system and enterprise-provider accounts, advise revenue-cycle and executive stakeholders, guide clients through No Surprises Act and IDR dispute processes, develop account-management frameworks, translate account data into recommendations, and lead strategic account planning and QBRs. The role is a senior individual-contributor position with no direct reports, requiring 5–10+ years of client-facing experience, strong healthcare revenue-cycle expertise, data and analytics ability, and strong executive communication. The company primarily hires around Los Angeles and New York, with remote and hybrid flexibility varying by role and team.
