Description
Microsoft is hiring a Principal Customer Experience PM Manager to lead a team of Customer Acceleration Team Product Managers and drive customer-centric product change for Windows Cloud. The role combines people leadership, product leadership, customer advocacy, and program management to translate enterprise customer feedback into engineering priorities, supportability improvements, adoption strategies, and scalable processes. The manager will partner with engineering, Customer Success, Support, Services, Marketing, and field organizations, represent customer needs to senior leaders, and coach the team while meeting Microsoft security screening requirements.
