Description
The Principal Customer Success Manager (CSM) at Seeq focuses on transforming strategic customers' operations and maximizing their investment in Seeq's platform. This involves retaining and growing customer relationships, delivering measurable value throughout the customer lifecycle, and managing large-scale portfolios. The role requires leadership in developing strategic success plans, driving adoption, managing renewals and expansion, acting as a senior escalation point, advocating for customer needs, and mentoring junior CSMs.
