Principal Data Center Operator - Process Engineering and Improvement at Oracle

Department: Data Center Operations

Location: United Kingdom
Type: Full-time
Level: senior
Posted: Aug 27, 2026

Description

The role combines hands-on data center and cloud infrastructure support with technical writing, process engineering, documentation governance, and operational improvement. It supports escalations, incident response, region builds, infrastructure deployments, rack and network changes, preventative maintenance, and operational readiness while creating runbooks, standards, knowledge articles, and scalable processes for global teams.

Required Skills

Technical writing
Process engineering
Linux/Unix
Structured cabling
Network architecture
OCI
Lean
Six Sigma

Additional Information

Required Previous Experiences: Experience in data center operations, technical support, and/or engineering
Experience supporting enterprise customers
Hands-on experience with enterprise server, storage, and networking technologies
Server administration experience, especially Linux/Unix
Experience creating technical documentation, operational procedures, runbooks, knowledge articles, and engineering standards
Experience analyzing, designing, documenting, and improving operational processes
Experience developing operational documentation programs, knowledge management systems, or documentation governance frameworks
Experience applying Lean, Six Sigma, or other continuous improvement methodologies
Experience leading cross-functional process improvement initiatives
Preferred Qualifications: ITIL experience
Data Center or Cloud Industry Certifications
11 years of experience in IT infrastructure support, server administration, or data center operations, design, and layout
Bachelor's degree in a relevant field and 7 years of experience in IT infrastructure support, server administration, or data center operations, design, and layout
Master's degree in a relevant field and 5 years of experience in IT infrastructure support, server administration, or data center operations, design, and layout
Doctorate in a relevant field and 3 years of experience in IT infrastructure support, server administration, or data center operations, design, and layout
Translation Company Name: Oracle

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