Description
Microsoft is hiring a Principal Technical Support Engineer to engage with executive-level customers and development teams, resolve highly complex technical issues, and drive product changes. The role focuses on causal inference, machine learning, experimentation, high-stakes analysis, executive advisory, mentorship, and methodological excellence. Candidates need a bachelor's degree in computer science, information technology, or a related field plus 10+ years of relevant experience, or equivalent experience; the role requires U.S. citizenship verification and security screening. The typical U.S. base pay range is USD 130,900–277,200 per year, with higher ranges for the San Francisco Bay Area and New York City metropolitan areas.
