Description
Intuit is hiring a Principal Service Experience Strategy - Mid Market to lead the creation and optimization of ecosystem-wide service experiences for mid-market customers and experts. The role establishes end-to-end service strategies, quantifies customer benefits, partners with analytics and product teams, removes cross-functional roadblocks, and drives customer-focused innovation and cultural change. It requires a BA/BS or equivalent experience, an MBA is preferred, and 8–10 years of customer experience, service strategy, and/or product management experience. The expected base pay in Mountain View is $207,000–$280,000, with bonus, equity, and benefits.
