Description
Twilio is hiring a Principal Software Engineer to build and operate carrier test and observability systems for voice and messaging reliability. The role focuses on high-throughput data and alerting, production LLM-based automated troubleshooting, cross-boundary failure diagnosis, and technical design and mentorship. It requires 12+ years of software engineering experience, distributed-systems expertise, production LLM systems experience, and proficiency with backend languages and cloud infrastructure. The position is remote and based in Ireland, with occasional travel for in-person meetings.
