Principal Software Engineer - UI at ServiceNow

Department: Engineering, Infrastructure and OperationsSeniority in posting: other

Setup: Hybrid
Location: Hyderabad, Telangana
Type: Full-time
Level: senior
Posted: Sep 29, 2026

Description

ServiceNow is hiring a senior platform engineer to own the architecture, performance, security, scalability, and developer ecosystem of a server-rendered web component platform powering AI-native user experiences. The role covers server-side rendering, streaming HTML, hydration, Kubernetes runtime, multi-tenant isolation, agent UX, tool-calling and reasoning traceability, and production-grade TypeScript, Node.js, and web-component engineering. It requires 15+ years of software engineering experience focused on frontend or web platform engineering, with expertise in web components, server-side JavaScript, Kubernetes, web security, and AI-driven user experiences.

Required Skills

Web Components
Server-side rendering
TypeScript
Node.js
Kubernetes
Agent orchestration
MCP integration

Additional Information

Required Previous Experiences: 15+ years of software engineering experience focused on frontend or web platform engineering
Production experience with Lit.js, React, or comparable frameworks
Hands-on experience running latency-sensitive services on Kubernetes
Experience shipping intelligent, AI-driven user experiences
Experience with agentic or multi-agent systems
Experience designing frameworks, SDKs, or design systems adopted by many teams
Preferred Qualifications: Experience in distributed systems performance and scalability or large-scale Node.js fleet operations
Open-source contributions to major web frameworks, SSR tooling, build systems, design systems, or agent-framework projects
Experience with enterprise SaaS platforms and their extensibility and customization models
Prior startup experience working closely with Product and Growth teams in an early-stage environment
Translation Company Name: ServiceNow