Principal Solutions Architect at Maven AGI

Department: Go To Market

Compensation

$180,000 – $235,000/yr

Setup: Hybrid
Location: Boston, Massachusetts
Level: staff+
Posted: Aug 25, 2026

Description

Maven AGI is hiring a Principal Solutions Architect to serve as the technical design authority for strategic enterprise accounts. The role owns pre-SOW technical validation, production-grade AI agent architectures across voice, chat, email, and SMS, guidance from proof of concept through launch, reusable deployment assets, executive and technical customer communication, and feedback from field deployments to product and engineering. The position is forward-deployed and customer-facing, requiring 7+ years of relevant technical leadership experience, strong systems and AI/LLM expertise, and hands-on fluency in TypeScript/Node, Python, or similar.

Required Skills

System design
AI/LLM
TypeScript/Node
Python
Communication

Additional Information

Required Previous Experiences: 7+ years in Solutions Architecture, Applied Engineering, Forward Deployed Engineering, Sales Engineering, or equivalent customer-facing technical leadership for enterprise SaaS, data, ML, or AI products
Track record taking complex enterprise technical solutions from discovery or POC into production
Preferred Qualifications: Contact center or CCaaS experience with Genesys, Five9, NICE, Twilio, or Amazon Connect
Depth with Zendesk, Salesforce Service Cloud, ServiceNow, or similar customer support systems
Experience in regulated or complex data environments
Experience at a frontier AI, FDE-style, data/ML platform, high-growth SaaS, or complex enterprise AI company
Prior experience building a technical function from zero to one