Skip to main content

Principal Support Engineer at Ingram Micro

Location
Granby, Quebec
Level
Principal

Description

Ingram Micro is seeking a Principal Support Engineer to join their Unified Support team. This role involves resolving complex customer issues by performing deep technical troubleshooting, analyzing logs and APIs, and utilizing Datadog monitoring expertise. The engineer will lead high-severity escalations, collaborate with engineering and product teams to implement root cause fixes, and contribute to improving customer experience and operational efficiency.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation