Summary from listing
Amtrak is hiring a Senior Systems Engineer for its Digital Employee Experience (DEX) Sustained Engineering team. The role leads the design, administration, support, automation, and continuous improvement of enterprise collaboration and productivity platforms, with a primary focus on Microsoft 365 technologies including Exchange Online, Microsoft Entra ID, Teams, SharePoint Online, and related cloud services. The engineer serves as a Tier 3 escalation resource, resolves complex incidents, develops PowerShell and Microsoft Graph automation, monitors platform health and performance, and collaborates with business, infrastructure, cybersecurity, and application stakeholders. The position requires a bachelor’s degree or equivalent education, training, and experience, plus seven years of relevant work experience, along with experience administering Exchange Online or hybrid environments, Microsoft Teams and Entra ID, enterprise-scale Microsoft 365 troubleshooting, and PowerShell automation.
