Description
Amazon is hiring a Principal Technical Program Manager to build and lead the customer service program intake function. The role establishes standardized intake and assessment processes for change requests, evaluates technical and operational readiness, partners with product, business, engineering, and operations teams, develops support plans, and continuously improves cycle time and quality. The position requires extensive technical product or program management, engineering, software development, and cross-functional program experience, and is based in Seattle, Washington, with a base salary of 177,000.00–239,400.00 USD annually.
